Contact Us

If you need assistance with your account or gameplay on betmotios.com (Bet Motion version), please contact our customer support team using the secure form below. Provide a valid e-mail or messenger contact, your full name, and a clear description of your question, complaint, or technical issue so that we can review your case efficiently and respond in a targeted manner. This form connects you with the customer service team for Bet Motion, operated by Vision Media Services N.V. under Curacao gambling license number 8048/JAZ, and does not place you in direct contact with the UK Gambling Commission or any other regulator. For formal complaints or potential escalation to the Curacao licensing body, you should first submit complete details here so that we can respond and, where applicable, inform you of the next steps described in the terms and conditions available on betmotios.com.

We aim to acknowledge all enquiries within one business day and to provide a substantive response as quickly as possible, although complex identity checks, payment investigations, or responsible gambling reviews may take longer. Our team operates on a 24/7 basis, primarily via this contact form and any live chat function that may be available in your account area; telephone support, where offered, will be indicated on betmotios.com. Please note that Bet Motion on betmotios.com is not licensed by the UK Gambling Commission and is not covered by GamStop, GamCare, or UK statutory dispute-resolution schemes, meaning that your protection and any dispute handling are governed by Curacao law and our internal policies. If you are resident in the United Kingdom, you should carefully consider whether using this grey-market service is appropriate and remember that you remain responsible for complying with local law. For independent advice or support regarding gambling-related harms, you may wish to contact recognised UK support organisations such as the National Gambling Helpline.